Chakusa Terms of Service

These Terms govern Chakusa's website, marketplace, business tools, customer tools, and related services. By creating an account or using Chakusa, you agree to these Terms and the Privacy Policy. You must be legally able to enter into a contract where you live.

One person may use Chakusa as a business and as a customer. Business accounts manage enquiries, services, bookings, customer records, messages, reviews, reminders, and team access. Customer accounts discover businesses, make enquiries and bookings, exchange messages, and leave honest reviews.

Businesses are responsible for accurate listings, services, prices, availability, qualifications, customer communications, and service policies. Businesses must have any consent required before contacting customers and must honor opt-out requests.

Customers must provide accurate information, use bookings responsibly, communicate respectfully, and submit reviews based on genuine interactions. False, misleading, abusive, or manipulated content is prohibited.

Chakusa connects customers with independent service businesses. Unless expressly stated otherwise, Chakusa is not the provider of a booked service and is not a party to the service agreement between a customer and a business.

Where supported, payment processing may be provided by Stripe and remains subject to the payment provider's terms. Paid Chakusa plans may be purchased through the Apple App Store or Google Play, whose billing, renewal, cancellation, and refund rules apply.

Chakusa may prepare messages, create workflow tasks, and provide AI-assisted drafts. AI output can be inaccurate. Users must review important information and must not treat AI output as medical, legal, financial, or other professional advice.

See the AI Disclosure for additional information about AI controls and limitations.

You retain ownership of content and business information you provide. You grant Chakusa the limited rights needed to host, process, display, and transmit that content. Chakusa retains ownership of its software, branding, documentation, and platform materials.

Do not use Chakusa for unlawful or deceptive messages, false listings or reviews, unauthorized access, malicious code, security bypasses, harassment, fraud, or infringement of another person's rights.

You may stop using Chakusa at any time. Chakusa may restrict or terminate access to address fraud, abuse, security risks, legal requirements, non-payment, or material violations of these Terms.

Chakusa is provided on an as-is and as-available basis to the extent permitted by law. Chakusa does not guarantee uninterrupted operation, business results, customer conversion, review ratings, or revenue outcomes.

Material updates will appear on this page with a revised effective date. If a dispute arises, contact Chakusa first. Applicable law, mandatory consumer protections, and jurisdiction rules remain in effect and are not waived by these Terms.