Customer
Find a local business
A public Chakusa business profile and marketplace listing show the services, the business, and its reviews before any conversation starts.
Northside BarbersPublic profile · Services · Reviews
How it works
How Chakusa works for customers and businesses.
One enquiry, followed from both sides: what the customer sees, and what the business does in the Chakusa app, from first message to the next visit.
Two sides, one record
Every step, from both sides at once.
Business
Profile, services, team, templates
Set up the business once. Chakusa uses it for the public profile, bookings, and every message you prepare later.
Services · Team · TemplatesOne-time setup
Customer
Send an enquiry, or just call
Message the business through its public profile, or phone as usual. Either way the business has a record to follow up on.
“Any time Thursday for a skin fade?”Sent from the public profile
Business
The enquiry lands as a lead
Public-profile messages become leads automatically. On Android, so do missed calls. Anything else is a few taps to add.
New lead · Jordan M.Stays visible until you act
Customer
Get a real reply from the business
The reply comes from a person at the business, prepared from their own template and sent by them over SMS or WhatsApp.
“We have Thursday 10:30 free. Want it?”Sent by the business
Business
Prepare the message, then send it
Prepare message fills your template with the customer's name and service. You choose Copy, Open SMS, or Open WhatsApp.
Draft ready from your templateNever sent automatically
Customer
Confirm a time that is actually free
The appointment is made against the business's real services and availability, and a booking confirmation follows by SMS.
Thu 14 · 10:30 · Skin fadeConfirmation by SMS
Business
The booking lands in your calendar
Services, availability, and the team calendar come together, and the customer's confirmation goes out.
Thu 14 · 10:30 · Jordan M.Calendar · Confirmation
Customer
Get a reminder, then show up
A reminder arrives ahead of the appointment, so the visit isn't forgotten. The service itself is the business's craft, not the app's.
“Reminder: your appointment is tomorrow at 10:30.”Reminder by SMS
Business
Do the work with context
The customer's history, notes, and previous visits are on one profile, so the conversation starts where it left off.
3 past visits · NotesOne customer profile
Customer
Asked for honest feedback
After the visit the customer is asked for a review, whatever the business expects them to say. Nobody is filtered out.
How was your visit?Every visit, never gated
Business
Request a review for every visit
Review requests go to every eligible customer, never withheld based on how the visit is expected to go.
Review request sentUngated
Customer
A nudge when it's time again
When the usual gap since the last visit has passed, the business can send a friendly reminder to come back.
“Ready for a fresh cut?”Sent when the business chooses
Business
See who is due back
Chakusa surfaces customers who haven't rebooked in their usual window, so you can reach out before they drift away.
Jordan M. · Due backYou decide when to send
Names shown are illustrative demo data.
Where the two sides meet
Four moments both sides see.
The same event shows up for the customer and in the business app, from one shared record.
The booking
The customer's chosen time becomes an appointment in the business calendar, and a confirmation goes to the customer.
The visit
A reminder goes out ahead of the appointment; the business sees the customer's history when they arrive.
The feedback
Every completed visit can get a review request, with no filtering by expected rating.
The return
Customers past their usual rebooking window are flagged, and the business chooses when to reach out.
Barbers & grooming
Regulars on a few-week cycle, walk-in enquiries during a cut, and reviews while the fade is fresh.
Mechanics & auto
Repair enquiries while the workshop is mid-job, bookings by service, and reminders when the next service is due.
Photographers & studios
Shoot enquiries captured as leads, confirmed sessions, and a public profile clients can find.
Straight Answers
Frequently Asked Questions
Straight answers about what Chakusa does, and what it deliberately does not.
How do I get started with Chakusa?
Set up your business profile, services, and team, then customers can start finding and contacting the business through Chakusa.
How do customer enquiries enter Chakusa?
Missed calls and enquiries become leads with the customer's details and service context attached, flagged for attention.
Can customers book appointments through Chakusa?
Yes. Services, availability, and the calendar connect an enquiry to a confirmed appointment, with reminders ahead of the visit.
Does Chakusa send messages automatically?
Chakusa can prepare responses, reminders, and follow-ups using the business's information. Automation is owner-reviewed, and a team member can take over any conversation at any point.
How do review requests work?
Chakusa helps prepare a review request while the visit is still fresh and collects private feedback alongside it, for every visit. Requests are never withheld based on how a visit is expected to go.
How does Chakusa know when a customer may be due back?
Chakusa tracks each customer's visit history and surfaces a reminder when they haven't rebooked in the expected window. It cannot guarantee a customer returns.
Can I see everything that needs attention in one place?
Yes. The dashboard brings leads, bookings, reviews, and customers due back into one working view.
Does Chakusa work for different service businesses?
Yes. Barbers, salons, dentists, mechanics, cleaners, photographers, and similar local service businesses that rely on repeat customers.
Get started
See it with your own next enquiry.
Running a business? Start the 14-day trial. Looking for a local service? Explore businesses near you.