Bring customers back, on purpose

Know who's due for a rebook, before they quietly stop coming back.

Chakusa watches the gap since a customer's last visit and surfaces the ones who are overdue, so a reminder goes out when you choose to send it, not months after they've moved on.

See the workflow Cadences by trade

What triggers it: The rebooking window
Who sends it: You do
Message source: Your own templates

The anatomy of a rebook

From first appointment to returning regular.

Retention isn't aggressive marketing. It's a well-timed reminder, sent when a customer is actually overdue.

01
Service delivered
A visit is completed and logged against the customer's profile.
Business-logged
02
Time passes
Chakusa tracks the gap since that customer's last visit.
Ongoing
03
Window identified
When the gap crosses the expected rebooking window, the customer is flagged as due.
Surfaced, not sent
04
Reminder prepared
A message is drafted from your own reminder template, ready to review.
Never automatic
05
You send it
You choose when to send, one at a time or in bulk, from your dashboard.
Owner-controlled

Illustrative example

A customerLast visit: 6 weeks ago

“Hi, it's been a little while since your last visit. Want to grab a spot this week?”

Not a real customer - shown to demonstrate the reminder format.

Every trade has its own cadence

A dental recall schedule shouldn't run a barber's rebooking clock.

Barbers & Salons. Every 3-4 weeks. Rebooking windows track how often chair appointments are typically due.

See supported industries

Keep your calendar full, on your terms

Turn on rebooking reminders for customers who go quiet.

Set your own rebooking windows and templates, then decide when reminders go out.

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14 days free
Your own templates
No lock-in