The unified local commerce platform
One connected ecosystem. From first discovery to lasting loyalty.
Chakusa brings customer discovery, self-booking, lead recovery, and business operations under one connected system.
- Connects
- Enquiries to reviews
- Sending
- Reviewed by your team
- Lock-in
- None
Discovers the business and books directly.
- Public business profile
- Self-booking from real availability
- Ungated reviews and history
Keeps both sides of the same booking in sync, no double-booking.
Sees and acts on what just happened.
- Team calendar and dispatch
- Customer notes and history
- Prepared responses to review
Synchronized engine topology
Six connected engines. Zero disconnected clutter.
Instead of taping together separate subscriptions for messaging, booking, reviews, and reminders, Chakusa runs on one connected system.
Marketplace listings and public business profiles help customers understand the business. When an enquiry arrives, Chakusa keeps the conversation connected to the customer and gives the team control over the response.
Customer profiles keep useful context together. Services, availability, calendar tools, and booking help the business turn a conversation into a clear appointment.
Every enquiry, booking, note, and outcome collects on one customer record. The next conversation starts with context, not a blank slate, whoever on the team picks it up.
Messaging and automation support confirmations, reminders, follow-ups, and internal work. The business chooses what runs and where human approval is needed.
Chakusa helps request a review while the visit is still fresh and collect private feedback alongside it. Both happen for every visit, not just the ones that went well.
Chakusa surfaces customers who haven't rebooked in the expected window, so a reminder goes out while they're still a returning customer, not after they've become a former one.
Dual-experience ecosystem
The instant handshake between customer and business.
An action on the customer side reaches the business side immediately.
45 min
No account required to book.
Ready before the customer walks in, no manual lookup.
Cross-sector architecture
Built for hands-on work, not generic offices.
Chakusa adapts to how each trade actually books, follows up, and brings customers back.
Product questions
What Chakusa connects.
What is Chakusa?
Chakusa is a customer growth and business management platform for local service businesses. It connects enquiries, bookings, customer records, reviews, follow-ups, and repeat customer activity in one place.
Who is Chakusa built for?
Solo and small-team local service businesses that live on repeat customers: barbers, salons, dentists, cleaners, contractors, mechanics, photographers, and similar trades.
Can Chakusa manage bookings?
Yes. Services, availability, and calendar tools connect an enquiry to a confirmed appointment, with reminders ahead of the visit.
Can I manage customers in Chakusa?
Yes. Every customer gets one record: enquiries, bookings, notes, and outcomes, so the next conversation starts with context.
Does Chakusa help with reviews?
Yes. Chakusa helps request a review while the visit is still fresh and collects private feedback alongside it, for every visit.
How does Chakusa help bring customers back?
Chakusa tracks who's due to rebook and surfaces a reminder before a regular quietly stops coming back, not after.
Does Chakusa include automation?
Chakusa supports automation for confirmations, reminders, and follow-ups, with business approval and human takeover available at every step. Some automation is manual today and some is automated; check this page for the specifics rather than the marketing getting ahead of the product.
Does Chakusa use AI?
Yes, for assisted responses: drafting and sending replies to enquiries using the business's own information. It supports the team rather than replacing it, and a person can take over any conversation.
Can customers discover my business through Chakusa?
Yes, through Chakusa's marketplace and public business profiles, across beauty, home services, automotive, and professional services.
Is Chakusa available on mobile?
Yes. Chakusa is a mobile app for iOS and Android; there's no separate web dashboard today.
No lock-in, your data stays yours
Ready to see the entire platform in action?
Bring enquiries, bookings, reviews, and return visits into one connected system.
14 days free. Cancel anytime.