CHAKUSA

The 2-in-1 platform for local services

Where trusted local businesses and loyal customers meet.

Capture every enquiry, keep bookings synced, and bring customers back. One app for your business, and the same app your customers book with.

Built for barbers

  • No sentiment-gated reviews
  • One app, for customers and businesses
  • 14-day free trial

Animated demo of the Chakusa business app. A missed call from a customer is saved as a lead. A reply is drafted from the business's template and a team member sends it. The customer books Thursday at 10:30, and a reminder is scheduled. After the visit a review request goes out. Four weeks later the customer is flagged as due back.

The closed-loop engine

The 7-step Chakusa lifecycle.

From the first search to a repeat visit, Chakusa keeps every step of the relationship connected.

  1. 01 Discover

    A public business profile and marketplace listing so a customer can find and understand the business.

    Marketplace listing
  2. 02 Book

    Services, availability, and the calendar connect an enquiry to a confirmed appointment.

    Booking & calendar
  3. 03 Manage

    Customer records, the team's calendar, and day-to-day dispatching in one working view.

    Business dashboard
  4. 04 Recover

    A missed call or a new enquiry becomes a lead flagged for attention, not a message that quietly disappears.

    Owner-reviewed follow-up
  5. 05 Review

    Review requests go out while the visit is fresh, for every visit, never withheld based on how it's expected to go.

    Never sentiment-gated
  6. 06 Retain

    Chakusa surfaces customers who haven't rebooked in the expected window, before they quietly stop coming back.

    Comeback reminders
  7. 07 Grow

    Repeat visits, referrals, and a business's own reputation compound the more of this loop actually runs.

    The business's growth, not ours

Purpose-built, not generic

Engineered for every local service discipline.

Chakusa adapts to how each trade actually books, follows up, and brings customers back.

See all supported industries

Core platform modules

Built to run operations without friction.

Six connected modules, instead of six separate subscriptions that don't talk to each other.

Enquiries

A missed call or a new enquiry becomes a lead with the customer's details and what they asked about attached.

New enquiry: Stays flagged until someone follows up, never silently dropped.

ResponseOwner-reviewed
Bookings & calendar

Services, availability, and the calendar connect an enquiry to a confirmed appointment.

Booking synced: Reminders go out ahead of the visit automatically.

SyncGoogle & Apple Cal
Customer records

Every enquiry, booking, note, and outcome collects on one customer profile.

Customer history: The next conversation starts with context, not a blank slate.

ExportCSV, 1-click
Reviews

Review requests go out while the visit is fresh, for every visit.

Zero gating: Never withheld based on expected sentiment.

PolicyUngated, always
Comeback reminders

Chakusa surfaces customers who haven't rebooked in the expected window.

Due for a visit: A reminder goes out before they've quietly moved on.

TriggerRebooking window
Prepared responses

Chakusa can prepare a message using the business's own template.

Message ready: A team member reviews and sends it, always.

SendingNever automatic

Built for independent operators

One place instead of five separate tools.

Running a service business usually means a phone for calls, a notebook or spreadsheet for bookings, a separate app for reviews, and a mental list of who's overdue for a follow-up. Chakusa keeps enquiries, the calendar, customer history, and reviews connected, so switching between tools isn't the job anymore.

Unified ecosystem

One app. Two purpose-built modes.

The same Chakusa app works as a customer discovering and booking local services, and as a business managing its own operation, never two separate apps.

Customer mode

Browse nearby businesses, see real availability, and book directly.

Business mode

See today's schedule, new enquiries, and customers due for a follow-up.